I once got a tip prompt on one of those self service kiosks that defaulted to 15%, had options for 20%, and 25%, and there wasn’t a button for no tip.
To not leave a tip, I had to hit Custom, and type in 0.00. They obviously wanted to make leaving no tip as hard as possible without removing it altogether.
Tip: -50%
Do I get the tip in this instance?
Is this at the Newark airport? I flew through there a couple weeks ago and think I went to this same checkout and was equally annoyed.
Whata… Who’s is the tipping supposed to go to??
Paying $15 for that wrap is the real crime. Why do you shop there?
It’s an airport
those prices turn nice people into hijackers
This is ridiculous …
What happens if you put a negative number in the other box? Does it refund your card for that amount?
If it worked, IANAL, but they did ask how much you wanted to tip and willingly gave you money…seems like a solid defense…any lawyers wanna chime in?
Agreed. I had more empathy for tipping workers at self-service / carryout settings during the height of the pandemic (which is not over BTW). Now… Given that management has programmed these registers I find myself grudgingly tipping since I have to wonder if management has started paying them even more inadequately in anticipation of tipping.
I have somewhat magically decided I tip 10% at these things as there is no real guidance anymore. 20% for table service. Delivery… 15-20%?
Of course someone will come along saying to tip 0% to hold the line and force fair wages. I have some understanding of that argument too.
Don’t tip if you’re standing up!
I’ll have to remember that!
We need some common sense regulations on tips and hidden fees. They need to be limited in some way at this point and, preferably just banned altogether.
How about: The full price (including all unavoidable fees, etc.) must be listed and offered to the customer at all times?
It would also be nice to have prices listed including tax, which I believe is how it’s done in the EU.
