Bitlocker? FileVault? If you’re cracking those, why the fuck are you working at a Best Buy?

Shitty people will do shitty things. That said, if you don’t give your password, be prepared to have the technician test all sorts of stuff in front of you. The selfie camera, ear speaker, microphone, etc. sometimes are mounted on the screen. If there are problems, the tech will need to redo the repair. Not advocating for giving your pw, but be prepared for the process to be less convenient.

Hypocrite. You are just like them.