"Michael Straight, a former jockey paralyzed from the waist down, was left unable to walk for two months after the company behind his $100,000 exoskeleton refused to fix a battery issue. "
“I called [the company] thinking it was no big deal, yet I was told they stopped working on any machine that was 5 years or older,”
That’s a false comparison. We have Lithium and NiMH batteries available off the shelf for common things that aren’t phones. The technology is available for a COTS phone battery replacement, as long as it matches a common form-factor.
And if phones can’t work around a common battery form-factor but yet all look like fucking candy-bars, then I call bullshit.