"Michael Straight, a former jockey paralyzed from the waist down, was left unable to walk for two months after the company behind his $100,000 exoskeleton refused to fix a battery issue. "
“I called [the company] thinking it was no big deal, yet I was told they stopped working on any machine that was 5 years or older,”
Well, yeah you need people to run em, maintain them and you need the space. Thing is - most people wouldn’t be looking for an older machine specifically when needing to buy something. Those machines stay in machine shops and crank out parts since forever.
Like, a neighbor of mine has three older lathes, one cnc, one larger, one smaller. He had to redo the wiring from scratch on one of them because it was so old the isolation from the wires fell off and it was just copper left hanging in the control box. No company would buy that stuff.