So I went to check in online, and it asked me to check some boxes for what luggage I wanted to bring on board. I did, and it told me that to carry on both a backpack and a roller bag it’ll be $45, or $65 if I try to play games and they have to check stuff at the gate.

I said fuck that, and unchecked some boxes. It said I couldn’t check in without putting a credit card on file, that they would charge if there were any issues and they wound up needing to charge me for my luggage. It wouldn’t let me continue without putting a credit card on file and checking a box that said they could charge me for my luggage, if they felt it was excessive.

I said fuck that and decided to check in at the airport. I threw all my stuff in a backpack to remove any wiggle room, and the kiosk said the same thing. I talked to one of the people, and she said it’s a new policy. I pointed out that I paid for my ticket, she could see I had only a backpack, and I wanted to get in the airplane. She told me to go talk to the guy at the end.

I talked to the guy at the end, politely, and eventually he printed a boarding pass for me. But you should know they’re up to some bullshit.

    • noride@lemm.ee
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      8 days ago

      Same for me, and as shitty as Comcast has been in other places, I’ve had only two non-power related outages with them in almost 7 years here. I think their service quality varies not only state by state, but even county to county in some places.