Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So… We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn’t a grammatical horror to read]

    • DONTBANTHISACCOUNT@kbin.social
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      1 year ago

      THIS^

      pay them , what You want to … And increase the price on your menu … BUT DO NOT STICK 😞 YOUR CUSTOMER WITH A HIDDEN FEE …
      Especially when we(customers) HAVE to pay tip 😉 … {{ Like 'TF was the person who came up with the hidden fee even thinking… 😞🤔 ? }}

      flips table

    • FordBeeblebrox@lemmy.world
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      1 year ago

      If I share the little green pieces of paper, I can afford a used Toyota. If I keep them all to myself, I can buy a new Cadillac and drive past my starving workers in style.

      Can’t hear them crying over a V8 exhaust right?

    • LetMeEatCake@lemmy.world
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      1 year ago

      Because they’re allowed not to do so. The answer is shitty yet simple.

      Someone not tipping won’t change that either; all that will do is stiff a worker. This needs to be fixed by changing labor laws.

      • Earthwormjim91@lemmy.world
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        1 year ago

        That’s entirely bullshit. A restaurant can absolutely pay a living wage and not do tips. Plenty of restaurants do it.

        The simple fact is that servers don’t want that. They make more in tips.

        • MeetInPotatoes@lemmy.ml
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          1 year ago

          I hear this repeated so often and it ignores one glaringly obvious fact, servers aren’t the ones making any decisions…literally anywhere. They are the absolute bottom rung of decision-making. It is most definitely the restaurants that are just fine paying as little as possible. Servers do love mandatory gratuity however. Working a party of 10 when only one person tips on their own meal can mess up your whole night.

        • WhipperSnapper@lemmy.ml
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          1 year ago

          Point to your credit here: it’s illegal in this state to pay less than minimum wage whether the employee is tipped or not. ALL workers make at least $15.74/hr here, except for 14 and 15 year olds who can be paid 80% of minimum wage.

        • LetMeEatCake@lemmy.world
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          1 year ago

          … I didn’t say they can’t do so. I said they’re allowed not to. Since it’s allowed, that’s what they do.

    • redlink64@reddthat.com
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      1 year ago

      That’s a good question, and the easy answer is ‘they should.’ As the commenter above you mentioned, they use it as a tactic to advertise the same (competitive to other local restaurants) price people are used to. A more transparent way of doing business would be raising the price of the menu items to compensate staff fairly. The restaurant owners/management fear that if they do this it would drive away customers who believe the food is overpriced and look to their competitors. It’s easy to say, ‘just pay the staff a fair wage,’ but not quite as easy in practice. Most restaurants are small businesses just barely scraping by. The OP is right to be annoyed, but as always, context and a basic understanding of a situation’s underlying principles make the easy answer difficult to implement.

      • GizmoLion@kbin.social
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        1 year ago

        Put a banner outside saying “no gratuity necessary, the price you see is the price you pay!” and watch what happens.

      • MeetInPotatoes@lemmy.ml
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        1 year ago

        I worked in restaurants for years and this is the correct answer. I also die a little inside at how many posts say to pay servers a living wage but then balk at the idea of paying extra for the meal. Where else would the money come from??! As you said, if they raise menu prices, their competition will undercut and do this. It would also affect takeout prices where tips are usually lower. People hate tipping and want a magic solution where waiters make more but also nobody’s charged more.

    • Aesthesiaphilia@kbin.social
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      1 year ago

      Because then they’d have to raise prices.

      Especially nowadays with so many people looking up menu prices online before going somewhere, it’s a way to present your prices as lower than they actually are.

      • DONTBANTHISACCOUNT@kbin.social
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        1 year ago

        It sounds like a hidden fee to me… Which is like lying to someone … anyways at least that’s what it looks like to me if not Fraud

    • outdated_belated@lemmy.sdf.org
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      1 year ago

      Because liberal mystification with fancy-sounding concepts made to make you feel dumb so you don’t realize it’s just creative surplus labor value expropriation

    • MeetInPotatoes@lemmy.ml
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      1 year ago

      They would still have to add that living wage cost to the food prices. Hidden or not hidden only makes a difference in how surprised you are, not the cost.

    • KevonLooney@lemm.ee
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      1 year ago

      Because that’s not how it works in America. You know this. Don’t ask a question; it’s stupid. Declare your intention that it should be changed, and propose a way to do it.

      If you actually care more than posting online, you can start a restaurant.

      • Jackolantern@lemmy.world
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        1 year ago

        How come other countries can do it? Why not ours?

        I posted because I want to drive discussions which lemmy sorely needs

        • AnonTwo@kbin.social
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          1 year ago

          I feel like there’s been plenty of discussion. Everyone knows it’s a problem.

          It continues to happen because there’s no pressure to change it. Just discussions that fall into the abyss of the internet at this point, repeating things everyone already knows.

          • wjrii@kbin.social
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            1 year ago

            Part of the reason there’s less pressure to change it than you might imagine is that we now have a hundred years of cultural inertia working on, yes, the customers and restaurants, but also on the waitstaff labor pool. At this point, the Americans who seek work as waiters are generally the ones who feel they work with the system and even turn it to their advantage. It’s far from all, of course, but the “best” servers at most restaurants probably feel like they’re going to make more working the customers than negotiating with their bosses.

            So, you’ve got restaurants keeping their list-prices low and a built-in workforce motivator, customers who expect friendly service and accept that they’re culturally responsible for the staff’s pay, and servers who stay at the job because they feel like they’ll make more than the restaurant would be willing to pay as a “fair” wage (and they’re probably right). Now, it’s full-on bizarre that we have taken an entry level service job and made it an exercise in theatrical entrepreneurship, and it says some unsettling things about the underlying social order in the US, but I’m not sure that at the nuts-and-bolts level, it’s as broken as the people like to imagine.

        • TheMauveAvenger@lemmy.world
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          1 year ago

          Is that really what Lemmy needs? Discussion on a topic that’s been hashed out a million times before? It would be more productive to talk about the weather than to keep circling the drain on this shit ad nauseam.