• Deebster@lemmy.ml
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    11 months ago

    That’s sobering reading.

    One of the difficult tasks was to schedule a meeting room in a scheduling application, using information contained in several email messages.

    95% are below this level. Wow.

    • 520@kbin.social
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      10 months ago

      To be fair, most people in the workforce were never trained on the likes of Microsoft Teams. Learning this for most people takes a little bit of fucking around and taking notes of certain buttons while you were doing things the way you are used to.

      • Deebster@lemmy.ml
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        10 months ago

        Something I missed first time was

        The data was collected from 2011–2015

        Hopefully, it’s better now (based on nothing).

        I know most people don’t seem to have the ability to look through menus and identify the thing closest to what they want to do. I think software might be more difficult to use now, too - the trend for “clean” design means that usability and discoverability goes out the window.

        • 520@kbin.social
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          10 months ago

          I think it’s also that people aren’t encouraged to explore. A bit of clicking around and eyeballing the options you do have can go a long way. I had to teach myself how to use and exploit Open shift this way lol