What are we going to do about it?
Sorry for the Google Translate Link. An easy alternative is much appreciated.
Edit: thanks to @Xamrica@lemmy.dbzer0.com for this translation alternative: https://translate.kagi.com/translate/https://www.xataka.com/servicios/foros-internet-estan-desapareciendo-porque-ahora-todo-reddit-discord-eso-preocupante
The worst is Discord. It doesn’t show up in search engines and somehow you have to know that is where you are “supposed” to go for help. Privacy issues aside, I am fine with discord for playing games with friends or big conventions/LAN parties, but I don’t understand why anyone would use it as a forum.
Yep.
Discord is a black hole where information goes to die.
Its not indexable, its not searchable, If you are having a problem you will never find it via conventional means.
and the second the discord shuts down, all the information is gone forever.
Discord is not a tech support platform. it is not a information storage platform.
it is a communication platform.
and far, far to many organizations use it for tech support and information storage. To the detriment of everyone… even themselves.
Because people don’t want to have to join special services just to find out why their piece of software doesnt work.
Oh thank the gods. I was worried I didn’t grasp some basic modern internet concept, because I couldn’t understand why people misuse Discord as a forum. Thanks to this thread i feel vindicated.
That’s what I also would like to know. It’s such a bad platform for it.
They made a ticketing system for using discord for customer support, which is not a bad idea. But that also kinda works as a forum, so the round peg went in the square hole
Discord is a great platform for bullshitting with your friends while playing games and shit.
but people are using it for things that its not, and wasnt ever meant to be.
It’s because they are blocking off their communities through paywalls or a means to feed them advertising. Everyone is an idiot for using discord for support. Imagine being a company and thinking answering the same stupid questions 100x a day instead of having a damn FAQ on a website is efficient and makes sense. Lost their damned minds. I’ll die on the hill that discord is stupid to use for anything but gaming and casual conversations and the people funneling their fan base or userbase to discord are assholes.
I literally went and asked a question and someone responded “?faq” and a bot responded with the FAQs. Mind blowing. They could’ve just posted it on their GitHub page. This was for a Minecraft mod.
You need to think of why people would choose to use it for creating a forum. It’s comically easy to set up. Making a server (their terminology, blame Discord, not me) just takes a couple of clicks.