For months, Lloyd Walker would regulary get a new coin in the mail. Eventually, Walker says he didn’t bother to look — he already knew what was inside the padded white envelopes.

The packages from the Bradford Exchange, an American company that’s been selling collectibles, trinkets and jewelry since the 1970s, had been coming to his St. John’s home since July.

Walker said he didn’t knowingly sign up for any subscription program, nor does he want the coins he received. But despite writing to the company to cancel, Walker continued to be charged.

With the exception of Ontario, which is beefing up consumer protection legislation, Canada has poor consumer protection legislation, said Tamblyn Watts.

  • Tikiporch@lemmy.world
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    8 months ago

    Spectrum does this with service downgrades. I can upgrade with a click online, but I have to call to downgrade, and they inevitably try to persuade you to at least keep your current tier if not upgrade again.